Updated: January 4, 2021
HOW WE COLLECT INFORMATION ON YOU
In the course of providing you access to the Network, as well as Platform features and Services, IGBO PAGE collects and receives personal information in a few ways. Often, you can choose what information to provide, but sometimes we require personal information from you to carry out certain activities such as account verification. This section details the ways in which we collect information from you and how that information is received.
Although the Network provides for anonymous and pseudonymous participation, in some instances in order to use certain Platform features or Services, we require account registration. This requires a name associated with your account, an email address at which we can contact you, and in some cases, additional information including, a contact address, a billing address, and a password to help secure your personal information.
When completing a public “profile” be it for use of the Network or our Platform features and Services, we may require you to share certain personally identifying information or sensitive information in required and optional profile fields. The name associated with your account, which you may review and change in your account settings, as well as accolade/badge points are publicly displayed and connected to your activity on the IGBO PAGE Network.
Other profile information may also be publicly displayed if you choose to complete certain elective components of the Account Registration options including, e.g., your short bio, display picture, your location and your social media profile links technologies (Facebook, Twitter, Google+, etc.). Similarly, you may share additional information that is not required but will be displayed publicly at your election.
Information Collected Automatically
IGBO PAGE receives and records information from your browser or mobile device when you visit the Network or use the Apps, such as your Internet Protocol (IP) address or unique device identifier. Cookies and data about which pages you visit on our Network allow us to operate and optimize the Platform features and Services we provide to you. This information is stored in secure logs and is collected automatically. We may combine this browser information with other information we collect about you. This information is used to keep the Platform features and Services secure, analyze and understand how our Services are used, optimize such usage, provide advertising across the Network as well as certain Platform features and Services to personalize your experience.
When you use the IGBO PAGE Network, and certain of our Platform features and Services, we collect location information about you including your IP address, your location, browser information, and how you came to the IGBO PAGE Network. This is the case for individuals who have registered for an account, and non-members who engage with the IGBO PAGE Network by visiting our website(s) but who have not completed an account registration. This information is collected for various purposes, including advertising, analytics and to serve content as it relates to certain Platform features or Services (e.g., PUMPS), as well as to provide you with localized content, recommendations, and marketing. You may revoke our permission to collect some of this data, including your location and browser information through your Profile Settings, but this may limit functionality in some cases. Certain location information we collect is required for security and site functionality. We share this information with certain third-parties (e.g., payment processors, and advertising providers) in order to provide you with our Platform features and Services.
Information from Third Parties
Advertising and Marketing Partners
When you register for an account, and when you interact with IGBO PAGE, we and authorized third parties place cookies on you and your account activity as described in more detail within our Cookies Policy. We use this information to serve you certain advertising content. Similarly, we market our Platform features and Services to you and communicate important information and platform features opportunities to you. If you do not wish to receive direct marketing communications from us, you can tell us and remove yourself from our marketing communications via the unsubscribe and opt out options in our email communications
IGBO PAGE uses data analytics to ensure site functionality and to optimize our Platform features and Service offerings to you. We use web browser and mobile analytics to allow us to understand Network and Apps functionality. In doing so, we record information including, for example how often you visit the Network, how often you contribute content, Network and Apps performance data, errors and debugging information, and the type of activity you engage in while on the Network or in your use of our Platform features and Services. We may on occasion share this information with third parties for research or platform features and services optimization.
For Platform features and Services requiring payment, we collect a billing name, phone number, and email address. We also collect a billing and shipping address for invoicing purposes. If you elect to pay by credit card, IGBO PAGE may engage a third party to securely process your payment. All payment processing is done through a PCI DSS compliant third party. If customers are paying by a credit card, their card details are vaulted through a third party payment gateway.
WHAT INFORMATION WE COLLECT ON YOU
This section describes in further detail the information we collect on you and how we use that information broken down by our Platform features and Services offerings.
Public Network (Questions and Answers Content)
The Public Question and Answer Network (“public Network”) allows individual users to engage in a community to share their knowledge and expertise, and to acquire knowledge and expertise. It is community-moderated, and the content in the public Network is . . . public. To provide an optimal community experience, and to ensure Network security, we collect certain personal information.
We collect information such as your username, password, email address, IP address (collected at each site visit). This information is also used to identify individual users to the public Network and to award activities and attribute them to you. Your username and additional content you provide including your profile picture, question and answer content, and your reputation are visible publicly. Other limited information is visible to moderators, who have elevated access privileges, and may access content including your posts. Other account information and usage information including your IP address and browser data may be used for diagnosis, security and Platform features and Service optimization.
Please be aware that when using the Public Question and Answer Network, you cannot revoke permission for IGBO PAGE to publish and to allow others to have derivative rights to such public content once it is made public. The content you contribute on the public network is public, in perpetuity, and IGBO PAGE loses direct control over such content when it is published on the open internet. This also means that if you post personal information about yourself, you do so at your own risk, including the risk of abandoning any privacy rights you had in such information.
Additionally, from time to time, IGBO PAGE makes such public content available via compilation via the Creative Commons Data Dump and by providing public content to the IGBO PAGE Network, you should be aware that such content, once public, cannot often be removed from public view even if it is removed from the IGBO PAGE network and our servers.
YOUR CHOICE AND CONTROL OF THE INFORMATION WE COLLECT ON YOU
Privacy is a guiding principle of all IGBO PAGE Platform features and Services and we value your privacy. To this end, we provide you with the ability to control how your information is stored, and what information is collected. You may change or correct your account settings, and choose not to share certain information by creating a pseudonymous account. Additionally, much of the data we collect is voluntary and your choice entirely to provide us or not. You may also remove certain optional information that you no longer wish to be publicly displayed, such as your photo, or job history. And of course, should you wish, you may also request the permanent deletion of your account, in which case all personal information collected on you will be removed from our servers and encrypted (except, in some cases your IP address required for security purposes, site maintenance, and spam protection).
We also provide you additional data control options, created by the GDPR, but provided to the IGBO PAGE community regardless of geographic location with respect to your information, including data access and portability (including the right to obtain and download a copy of the personal data you provided to IGBO PAGE), data correction (the ability to update the personal data we collect and display on you, in many cases via your account settings), data deletion (where IGBO PAGE will delete personal information stored on you, which we are not required by necessity to maintain), and the ability to have us stop processing your personal data (with certain exceptions as may be necessary). For more information on these choices you have over how we collect and store your personal data please visit our GDPR page. Please also be aware that in order to provide some of these data choices to you, we may need to first verify your identity. We will make reasonable efforts to verify your identity, however if we are unable to do so, we reserve the right to refuse such a request in keeping with data privacy and information security principles.
You may additionally control the receipt of certain marketing and advertising communications from IGBO PAGE. Some messages that we send are required, and related to our legal obligations, or service related and mandatory. Other messages, like marketing and advertising communications are provided by us to let you know how you can continue to share, learn, and build your knowledge within the IGBO PAGE community, and are voluntary. We provide you with the opportunity to control which voluntary messages you would like to receive in your Email Settings.
DATA PROCESSING DISCLOSURES
When you access the IGBO PAGE Network and use the Platform features and Services we offer, we collect, display, store, share, transmit, and process your information in the manner described in this policy. In order to carry out these activities, IGBO PAGE may rely on a number of legal bases in order to process your personal data, including where:
- necessary to perform the contractual obligations in our Terms of Service and in order to provide the Platform features and Services to you
- necessary for a third party’s, or our, legitimate interests
- necessary to comply with a legal obligation or to defend legal claims
- necessary to protect the public interest or vital interest of others
- you have expressly made information public
- you have consented to the processing, which may be revoked at any time
Where we process your information on the basis of legitimate interests, we do so in order to:
Secure your Personal Data and Information
All records containing personal or financial information are considered to be proprietary and are afforded confidential treatment at all times. IGBO PAGE is committed to the safety and security of your personal data and the information that you share with us and with the public. We treat your personal safety and safety from harassment as top organizational priorities. At IGBO PAGE we consider it necessary to pursue these legitimate interests in order to keep our community, you and your information safe from spam, harassment, intellectual property infringement, identity theft, and the scraping and unlawful collection of your information.
Provide and Optimize Platform features and Services
We use your information to provide and improve our Platform features and Services, for identification verification, to provide support, for online and offline marketing including through third party tools such as Google Analytics, and for general research and analytics reporting. In doing so, we may learn which of our Platform features and Services you are using most, what you’re interested in, and to better enable you to use and access our Platform features and Services. As a core part of our business, IGBO PAGE has a legitimate interest in enabling and customizing your experience of our Platform features and Services offerings.
Engage in Commercial Transactions
As part of providing our core Platform features and Services, IGBO PAGE may charge you for the use of some Platform features and Services, or certain features within these Platform features and Services. In order to process your payment, and to secure your financial information, we may facilitate the sharing of your information with third parties. We share your information only with third parties who have met strict security standards and consider the secure processing of your financial information to be a strict and legitimate business necessity.
Comply with Regulatory and Legal Obligations
IGBO PAGE has a legitimate interest in complying with certain legal obligations and interests which, from time to time, may require the disclosure of your personal information. IGBO PAGE will not disclose your personal information to legal authorities except where such disclosure is by lawful request, including to meet legitimate national security or law enforcement demands (including a subpoena, court order, or other lawful legal demand by a legal authority with lawful jurisdiction). In some cases, we may also release your personal information to defend our legitimate legal interests. We consider our obligation to protect the IGBO PAGE community from imminent physical harm to be both a legitimate business interest as well as to be within the public interest and may disclose your personal information if we believe you or another individual may be in imminent danger of harm to yourself or to another.